St Margarets Plumber is committed to protecting your personal data, respecting your privacy, and ensuring transparency about how we use cookies on our website.

1. Privacy Policy

Information We Collect

When you contact us via telephone, email, WhatsApp, or contact forms on our website, we may collect the following personal details:

Name
Telephone number
Email address
Property address and service details relevant to your enquiry

How We Use Your Information

We collect and use your personal information strictly to:

Respond to your plumbing and heating enquiries
Provide accurate quotations and carry out requested trade services
Communicate regarding site appointments, invoicing, and ongoing work
Maintain essential accounting and administrative records

Data Sharing & Retention

Your personal information is never sold, rented, or leased to third parties. We only share information where required by law or where necessary to provide services requested by the customer.

Personal data is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting compliance.

Your Rights

Under UK data protection laws, you have the right to request access to, correction of, or deletion of your personal data held by us. If you wish to exercise any of these rights, please contact us directly.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your personal data has been handled incorrectly.

2. Cookie Policy

What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide basic analytical information to site owners.

How We Use Cookies

We use cookies on this site for the following purposes:

Essential Functionality: Enabling navigation, core website features, and form submissions.
Security & Spam Prevention: Protecting form submissions and maintaining site security.
Performance & Analytics: Understanding how visitors interact with our website to improve user experience and service delivery.

Third-Party Cookies & Management

Some pages on our site may feature embedded services such as Google Maps, social media links, or web analytics tools. These third-party providers may set their own cookies on your browser.

You can adjust, block, or delete cookies at any time through your browser settings. Please note that disabling essential cookies may impact certain functionality across this website.

Contact Information

If you have any questions regarding this Privacy & Cookie Policy, please contact:

St Margarets Plumber
📞 020 8891 5117 / 07856 617 380
✉️ [email protected]

For further information about data protection rights, visit the UK Information Commissioner’s Office (ICO) website.